Frequently Asked Questions
What is a Clinical Psychologist?
Clinical psychologists improve the psychological wellbeing of their clients and aim to reduce psychological distress. They diagnose, assess and help clients manage a wide range of mental and general health concerns. They draw on research and psychological treatment methods to make positive changes to their clients’ lives.
What is the difference between a Clinical Psychologist and a Psychiatrist?
In short, Clinical Psychologists have generally completed a six year degree in the study of human behaviour and the mind. Psychiatrists have completed a medical degree who have completed extra training in the area of mental health. Clinical Psychologists and Psychiatrists use psychotherapy (talking therapy or psychological treatment). Psychiatrists prescribe medications and admit people to hospital.
Do I need a referral to see you?
People do not necessarily need a referral to book an appointment. You may come as a private client. However, with a referral from your GP you are entitled to a medicare rebate (see below – Can I receive a rebate from Medicare?)
Where do you offer appointments?
Appointments are currently available via Telehealth. In-person appointments are also available in Inner Melbourne and Eltham.
My friend obtained a referral to a Clinical Psychologist from their GP under the Better Access to Mental Health Care Plan. What is the Better Access to Mental Health?
The Better Access to Mental Health initiative aims to improve outcomes for people with a mental health concern through evidenced based treatment. People that receive a referral initially receive six individual sessions and/or six group sessions. An additional four sessions may be obtained after a review with your GP, Psychiatrist or Paediatrician. That is, you may be eligible for ten individual and ten group psychological sessions per calendar year.
Am I able to receive a rebate through Medicare?
Clients with a Mental Health Care Plan referral from a GP, Obstetrician, Paediatrician or Psychiatrist are eligible for a Medicare rebate under the Better Access to Mental Health Care Scheme.
If I obtain a Better Access to Mental Health Care Plan what is my rebate?
As of July 2024 the medicare rebate for a Clinical Psychologist is $141.85 per session. Following a review with the referring doctor after six sessions, a further four sessions can be granted, allowing a maximum of ten sessions per calendar year.
Can I claim on my Private Health Insurance?
Rebate may be claimed from your private health insurance policy depending upon your level of cover. Please follow up with your health insurance provider to see if they cover psychological counselling.
Can I claim on Medicare as well as Private Health Insurance?
If you are eligible for a Medicare rebate, consideration will need to be given to as to whether you claim session rebates through Medicare or your private health fund. It is not possible to claim a rebate through both.
What is the method of payment?
Payment can be made via savings/cheque accounts or via Visa, Mastercard or American Express.
Do you offer bulk billing or concessions rates?
Not currently. I have reached my quota and unable to provide any further concessions or bulk billing.
Is there car parking?
Yes. Car parking is available on site at all locations.
Is it pram/wheelchair accessible for all locations?
The location is pram and wheelchair accessible.
Am I able to bring along my baby to appointments?
Yes. Babies are welcome to appointments.
Do you offer after hours appointments?
After hours appointments are offered via Telehealth on weekday mornings at 7am and 8am.
